Alcatel-Lucent OmniPCX Enterprise
The Alcatel-Lucent OmniPCX Enterprise is an integrated, interactive communications solution for medium-sized businesses and large corporations. The solution combines traditional telephone functions with support for Internet-based telephony and multimedia communication.
The OmniPCX Enterprise provides a suite of unified communication applications, including a Web softphone, along with unified messaging and personal assistant applications. Based on a single software platform, the OmniPCX Enterprise is compatible with multiple operating systems, provides powerful communications servers and features an independent infrastructure.
Feature:
- Unified communications applications provide access to all communications services from any location, any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.).
- Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.
- Unified messaging and personal assistant applications provide easy access to messages anywhere, anytime, with call routing and screening functions available from any device.
- Enables companies to interact with customers through a variety of communication methods, including voice, fax, e-mail, Web conferencing, etc.
- Single, multi-OS software platform compatible with a large variety of hardware platforms tailed for any enterprise configuration.
- Powerful communication servers, installed on standard equipment, provide high-level performance and reliability.
- Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed.
- Standards-based solution optimized for multi-site and distributed environments, providing advanced services all across the organization, including branch offices and teleworkers.